The plethora of internet data packages can be confusing – capped, uncapped, soft capped; shaped, unshaped; bursting, no bursting. A business organisation like yours may therefore have more than one Internet Service Provider (ISP) throughout its branches and various departments. And that’s costly and inefficient.
What’s more, all their offerings are contended services, which means the more users accessing the Internet via a particular ISPs, the slower the access speed. That’s because users access the Internet via the ISP’s cloud, which is where congestion takes place – sometimes with contention ratios as high as 1:120. A hundred and twenty users vying for the bandwidth allocated to one user!
That’s where iConnect’s Internet access is different. You’ll connect direct to an Internet backbone, without going through a cloud. We therefore guarantee a contention ratio of 1:1. The benefit? Your access speed is always fast and constant since you will not be sharing your bandwidth with other users.
One of the major advantages of this fully-managed service is that we monitor and manage your connectivity link, whether it’s ADSL or iBurst, so you don’t have to spend countless hours waiting to talk to someone in a large call centre, and then several weeks for your line to be fixed.
If your modem is faulty we will service it for you. And if you approach your bandwidth cap we will notify you and simply add the additional usage to your bill. At all times you can monitor your usage via our web portal in exactly the same way you have become accustomed to monitoring voice usage via our TMS.