Resellers



A reseller near you
iConnect’s services are available through a nationwide network of specialist resellers. Those resellers range from sole entities whose focus is purely on network design and implementation to listed companies offering diverse services. Our network is continually expanding as the awareness of and need for converged communications increases.

iConnect infrastructure
iConnect concentrates on the provision of top-quality services. We focus on our voice solutions while also fostering a personal relationship with our clients. That relationship enables us to optimise the use of technology and human resources in the management and monitoring of our clients’ services. It also facilitates the provision of a support system that is readily available and resolves problems fast.

Relationship matrix
iConnect has a living document that details the relationship matrix between iConnect, the reseller and you, the client. At iConnect, we want you to enjoy the best possible service from the very start ... from the initial sales meeting, through the processes of application and installation, to monthly billing and technical support. iConnect’s priority is the management of the expectations valued by resellers and clients alike.
“Our priority is the management of your expectations.”

Training, support and the personal touch
iConnect gives comprehensive training to resellers and their teams. We make absolutely certain that our resellers’ teams are fully able to sell our services, knowledgably and intelligently. iConnect supports resellers at strategic sales meetings, providing whatever support they may need, especially for technical requirements.

Furthermore, we are in continual touch with our resellers, giving them the information and back-up they need. iConnect takes pride in the quick and efficient distribution of critical information to our resellers.
Revenue
iConnect insists that our resellers manage relations with clients efficiently and professionally while we provide top quality, reliable systems and support. In recompense, we share revenue with our resellers for the duration of the contract with the client. Resellers are thus encouraged to maintain excellent relations with their iConnect clients.

 
   





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