Sign Edition Case Study

Region: GautengIndustry: Signage & BrandingNumber of users: 60Year installed: 2019 Business Problem Sign Edition was using ADSL and voice services through another service provider. They were also stuck in their old PABX contract of 5 years. Dropped calls and slow internet were their biggest challenges.   iConnect Solution iConnect proposed a 200Mbps Fibre line and… Continue reading Sign Edition Case Study

Spirax Sarco Case Study

Region: Western CapeIndustry: Chemical EngineeringNumber of users: 150Year installed: 2013 Business Problem Spirax Sarco is a global company that relies on telecommunications to ensure smooth operations across all locations. The company needed to find a telephone solutions provider in South Africa to ensure that its solution will be scalable and low maintenance.   iConnect Solution iConnect… Continue reading Spirax Sarco Case Study

Medical Billing Case Study

Region: GautengIndustry: Debt CollectionNumber of users: 35Year installed: 2018 Business Problem Medical Billing Solutions suffered from unstable calls, making their debt collection much more difficult.   iConnect Solution iConnect installed a VOIP system and provided fibre connectivity, thus running MBS’ Data and Voice on one line. This provided stable voice and savings on multiple connectivity… Continue reading Medical Billing Case Study

Exceed Case Study

Region: Western CapeIndustry: Financial ServicesNumber of users: 30Year installed: 2018 Business Problem Exceed was using a legacy PBX system for telephony on Telkom infrastructure and an ADSL line for data connectivity at their premises. They were moving to new office premises and saw this as an opportunity to upgrade.   iConnect Solution iConnect managed and… Continue reading Exceed Case Study

Hoekstra Fruit Exporters Case Study

Region: Western CapeIndustry: AgricultureNumber of users: 6Year installed: 2018 Business Problem Hoekstra was experiencing poor telephone service from their previous provider. Slow internet was causing huge frustrations throughout the company.   iConnect Solution Our sales team was able to offer them Fibre connectivity as well as a VoIP telephone system.   Business Outcome Hoekstra was… Continue reading Hoekstra Fruit Exporters Case Study

Thesen Blackheath Case Study

Region: Western CapeIndustry: ManufacturingNumber of users: 15Year installed: 2018 Business Problem Thesen Blackheath was struggling with ADSL connectivity that was down regularly and causing problems with their business systems. They also had a legacy PBX with SIP trunk for outgoing calls that was giving them issues.   iConnect Solution We installed fibre connectivity for voice… Continue reading Thesen Blackheath Case Study

Shereno Printers Case Study

Region: Western CapeIndustry: ManufacturingNumber of users: 15Year installed: 2018 Business Problem Shereno Printers, with multiple branches in Gauteng, were constantly inundated with calls from customers and suppliers which were received randomly and were not being routed to the right departments. Their telephone system was also expensive and outdated.   iConnect Solution iConnect supplied and deployed… Continue reading Shereno Printers Case Study

AXIM Case Study

Region: GautengIndustry: Medical ServicesNumber of users: 201-500Year installed: 2016 Business Problem AXIM was experiencing periods of downtime across their four nationwide sites affecting their business. AXIM is a provider of medical equipment and services in South Africa and has experienced strong growth since its inception in 1998. iConnect Solution iConnect deployed a fiber solution with… Continue reading AXIM Case Study

BetterLife Case Study

Region: NationalIndustry: Financial ServicesNumber of users: 300-350Year installed: 2017 Business Problem BetterLife Pty LTD went to market for a new Internet Service Provider around June 2016. This decision was driven by the unreliable and poor service they received from their provider at the time. iConnect Solution Betterlife now has fast fibre connectivity and has experienced… Continue reading BetterLife Case Study

Data Security – Can South Africa Keep Up?

Can South Africa keep up? “Making data more secure and less penetrable is becoming part of expected business governance. The pressing question is can South Africa keep up with this?” says David Godfrey, CEO of iConnect.   Godfrey continues, “Artificial intelligence and machine-learning are snowballing automation and increasingly more things are becoming connected through technology. All… Continue reading Data Security – Can South Africa Keep Up?