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Case Studies
Real business problems that we have solved by implementing our solutions and the business’ outcomes. Here are some Case Studies.
Region: National Industry: Financial Services Number of users: 300-350 Year installed: 2017 BetterLife Pty LTD went to market for a new Internet Service Provider around June 2016. This decision was driven by the unreliable and poor service they received from their provider at the time. Betterlife now has fast fibre connectivity and has experienced great […]
Region: Western Cape Industry: Manufacturing Number of users: 15 Year installed: 2018 Shereno Printers, with multiple branches in Gauteng, were constantly inundated with calls from customers and suppliers which were received randomly and were not being routed to the right departments. Their telephone system was also expensive and outdated. iConnect supplied and deployed a fully […]
Region: Western Cape Industry: Agriculture Number of users: 6 Year installed: 2018 Hoekstra was experiencing poor telephone service from their previous provider. Slow internet was causing huge frustrations throughout the company. Our sales team was able to offer them Fibre connectivity as well as a VoIP telephone system. Hoekstra was pleased […]
Region: Gauteng Industry: Debt Collection Number of users: 35 Year installed: 2018 Medical Billing Solutions suffered from unstable calls, making their debt collection much more difficult. iConnect installed a VOIP system and provided fibre connectivity, thus running MBS’ Data and Voice on one line. This provided stable voice and savings on multiple connectivity costs. Less […]
Region: Gauteng Industry: Signage & Branding Number of users: 60 Year installed: 2019 Sign Edition was using ADSL and voice services through another service provider. They we’re also stuck in their old PABX contract of 5 years. Dropped calls and slow internet were their biggest challenges. iConnect proposed a 200Mbps Fibre line and a hosted […]
Region: Western Cape Industry: Non-Profit / Charity Number of users: 16 Year installed: 2016 God TV had major connectivity issues. They run live broadcasts through the internet but were unable to properly run their business on their existing 40mb line. iConnect advised and upgraded them to a much faster 100mb fibre line to avoid the […]
Region: Western Cape Industry: Tourism Number of users: N/A Year installed: 2017 Ekima Afrika Travel needed to rapidly switch from ADSL to fibre connectivity as their need for higher bandwidth was growing considerably. Unfortunately their office building was not fibre-ready yet. iConnect temporarily installed a high bandwidth microwave system in the building. This enabled them […]
Region: Gauteng Industry: Medical Services Number of users: 201-500 Year installed: 2016 AXIM was experiencing periods of downtime across their four nationwide sites effecting their business. AXIM is a provider of medical equipment and services in South Africa and has experienced strong growth since its inception in 1998. iConnect deployed a fiber […]
Region: Western Cape Industry: Manufacturing Number of users: 15 Year installed: 2018 Thesen Blackheath was struggling with ADSL connectivity that was down regularly and causing problems with their business systems. They also had a legacy PBX with SIP trunk for outgoing calls that was giving them issues. We installed fibre connectivity for voice and data […]
Region: Western Cape Industry: Financial Services Number of users: 30 Year installed: 2018 Exceed was using a legacy PBX system for telephony on Telkom infrastructure and an ADSL line for data connectivity at their premises. They were moving to new office premises and saw this as an opportunity to upgrade. iConnect managed and coordinated the […]
Region: Gauteng Industry: Debt Collection Number of users: 35 Year installed: 2018 Medical Billing Solutions suffered from unstable calls, making their debt collection much more difficult. iConnect installed a VOIP system and provided fibre connectivity, thus running MBS’ Data and Voice on one line. This provided stable voice and savings on multiple connectivity costs. Less […]
Region: Western Cape Industry: Trade Union Number of users: 200 Year installed: 2018 The Food and Allied Workers Union (F.A.W.U.) needed an ICT solution that would cater for their far flung branches that take care of vulnerable farm workers and fisherman as well as branches in major centres. Their Head Office, in the township of […]
Region: Gauteng Industry: Manufacturing Number of users: 500 – 550 Year installed: 2017 S.A. Greetings was opening a new store and needed quick deployment. They employ over 500 people across all provinces in South Africa and is constantly growing and opening new stores under the Cardies brand. The business challenge was to ensure that when […]
Region: Western Cape Industry: Retail / Hardware Number of users: 25 Year installed: 2018 Buco Brackenfell had an old outdated PABX system with high line rentals and call costs. They also needed wireless connectivity. iConnect installed a 5 Mbps microwave link with wireless access points. The Voice solution we provided enables Buco to make unlimited […]
Case Studies
Real business problems that we have solved by implementing our solutions and the business’ outcomes. Here are some Case Studies.
Region: National Industry: Financial Services Number of users: 300-350 Year installed: 2017 BetterLife Pty LTD went to market for a new Internet Service Provider around June 2016. This decision was driven by the unreliable and poor service they received from their provider at the time. Betterlife now has fast fibre connectivity and has experienced great […]
Region: Western Cape Industry: Manufacturing Number of users: 15 Year installed: 2018 Shereno Printers, with multiple branches in Gauteng, were constantly inundated with calls from customers and suppliers which were received randomly and were not being routed to the right departments. Their telephone system was also expensive and outdated. iConnect supplied and deployed a fully […]
Region: Western Cape Industry: Agriculture Number of users: 6 Year installed: 2018 Hoekstra was experiencing poor telephone service from their previous provider. Slow internet was causing huge frustrations throughout the company. Our sales team was able to offer them Fibre connectivity as well as a VoIP telephone system. Hoekstra was pleased […]
Region: Gauteng Industry: Debt Collection Number of users: 35 Year installed: 2018 Medical Billing Solutions suffered from unstable calls, making their debt collection much more difficult. iConnect installed a VOIP system and provided fibre connectivity, thus running MBS’ Data and Voice on one line. This provided stable voice and savings on multiple connectivity costs. Less […]
Region: Gauteng Industry: Signage & Branding Number of users: 60 Year installed: 2019 Sign Edition was using ADSL and voice services through another service provider. They we’re also stuck in their old PABX contract of 5 years. Dropped calls and slow internet were their biggest challenges. iConnect proposed a 200Mbps Fibre line and a hosted […]
Region: Western Cape Industry: Non-Profit / Charity Number of users: 16 Year installed: 2016 God TV had major connectivity issues. They run live broadcasts through the internet but were unable to properly run their business on their existing 40mb line. iConnect advised and upgraded them to a much faster 100mb fibre line to avoid the […]
Region: Western Cape Industry: Tourism Number of users: N/A Year installed: 2017 Ekima Afrika Travel needed to rapidly switch from ADSL to fibre connectivity as their need for higher bandwidth was growing considerably. Unfortunately their office building was not fibre-ready yet. iConnect temporarily installed a high bandwidth microwave system in the building. This enabled them […]
Region: Gauteng Industry: Medical Services Number of users: 201-500 Year installed: 2016 AXIM was experiencing periods of downtime across their four nationwide sites effecting their business. AXIM is a provider of medical equipment and services in South Africa and has experienced strong growth since its inception in 1998. iConnect deployed a fiber […]
Region: Western Cape Industry: Manufacturing Number of users: 15 Year installed: 2018 Thesen Blackheath was struggling with ADSL connectivity that was down regularly and causing problems with their business systems. They also had a legacy PBX with SIP trunk for outgoing calls that was giving them issues. We installed fibre connectivity for voice and data […]
Region: Western Cape Industry: Financial Services Number of users: 30 Year installed: 2018 Exceed was using a legacy PBX system for telephony on Telkom infrastructure and an ADSL line for data connectivity at their premises. They were moving to new office premises and saw this as an opportunity to upgrade. iConnect managed and coordinated the […]
Region: Gauteng Industry: Debt Collection Number of users: 35 Year installed: 2018 Medical Billing Solutions suffered from unstable calls, making their debt collection much more difficult. iConnect installed a VOIP system and provided fibre connectivity, thus running MBS’ Data and Voice on one line. This provided stable voice and savings on multiple connectivity costs. Less […]
Region: Western Cape Industry: Trade Union Number of users: 200 Year installed: 2018 The Food and Allied Workers Union (F.A.W.U.) needed an ICT solution that would cater for their far flung branches that take care of vulnerable farm workers and fisherman as well as branches in major centres. Their Head Office, in the township of […]
Region: Gauteng Industry: Manufacturing Number of users: 500 – 550 Year installed: 2017 S.A. Greetings was opening a new store and needed quick deployment. They employ over 500 people across all provinces in South Africa and is constantly growing and opening new stores under the Cardies brand. The business challenge was to ensure that when […]
Region: Western Cape Industry: Retail / Hardware Number of users: 25 Year installed: 2018 Buco Brackenfell had an old outdated PABX system with high line rentals and call costs. They also needed wireless connectivity. iConnect installed a 5 Mbps microwave link with wireless access points. The Voice solution we provided enables Buco to make unlimited […]
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