- Provider management - Costing, ordering, delivery, problem solving. Maintain supplier contracts and ensure there is adherence to contractual agreements based on business.
- Timeous Feasibility and progress management.
- Effective teamwork and communication- Liaise with the ops/ project team to ensure there are no delays in making connections available for customer use.
- Continuous System updates- Maintain accurate, timely and detailed updates on solid.
- Regular Reporting- Weekly process requests for new orders, cancellations and upgrades.
- Queries resolution- Resolve queries raised by finance relating to supplier bills and customer invoices.
- Knowledge of administrative and clerical procedures
- Knowledge of computers and relevant software applications
- Knowledge of customer service principles and practices
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Information management
- Organizing and planning
- Attention to detail