Uncapped Customer Service Archives | Page 2 of 3 | iConnect

Exceed

Region: Western Cape Industry: Financial Services Number of users: 30 Year installed: 2018 Exceed was using a legacy PBX system for telephony on Telkom infrastructure and an ADSL line for data connectivity at their premises. They were moving to new office premises and saw this as an opportunity to upgrade. iConnect managed and coordinated the […]

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Medical Billing Solutions

Region: Gauteng Industry: Debt Collection Number of users: 35 Year installed: 2018 Medical Billing Solutions suffered from unstable calls, making their debt collection much more difficult. iConnect installed a VOIP system and provided fibre connectivity, thus running MBS’ Data and Voice on one line. This provided stable voice and savings on multiple connectivity costs. Less […]

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Spirax Sarco

I have been with Spirax Sarco for 17 years and have always enjoyed the friendliness and competence of iConnect staff. The technical staff is very experienced and helpful which makes my job easier. The overall experience with iConnect has been a very pleasant one. Retha Loock Personal Assistant to Branch Manager Spirax Sarco […]

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Spirax Sarco

Region: Western Cape Industry: Chemical Engineering Number of users: 150 Year installed: 2013 Spirax Sarco is a global company that relies on telecommunications to ensure smooth operations across all locations. The company needed to find a telephone solutions provider in South Africa to ensure that its solution will be scalable and low maintenance. iConnect provided a […]

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CliffCentral.com

Cliff Central is an online platform that relies heavily upon fast, secure and reliable connectivity. With iConnect’s fibre we can ensure that our content uploads quickly, no matter if it’s podcast, video or live content. With the fast speed, our staff has no trouble browsing the internet, using social media or watching videos. Being uncapped […]

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Sign Edition

Region: Gauteng Industry: Signage & Branding Number of users: 60 Year installed: 2019 Sign Edition was using ADSL and voice services through another service provider. They we’re also stuck in their old PABX contract of 5 years. Dropped calls and slow internet were their biggest challenges. iConnect proposed a 200Mbps Fibre line and a hosted […]

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F.A.W.U

Region: Western Cape Industry: Trade Union Number of users: 200 Year installed: 2018 The Food and Allied Workers Union (F.A.W.U.) needed an ICT solution that would cater for their far flung branches that take care of vulnerable farm workers and fisherman as well as branches in major centres. Their Head Office, in the township of […]

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God TV Africa

Region: Western Cape Industry: Non-Profit / Charity Number of users: 16 Year installed: 2016 God TV had major connectivity issues. They run live broadcasts through the internet but were unable to properly run their business on their existing 40mb line. iConnect advised and upgraded them to a much faster 100mb fibre line to avoid the […]

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