Voice Solutions

By delivering telephony solutions in a cloud-based environment, we offer enterprise-grade voice quality with ultimate control over costs. Requiring no hefty upfront investment. Virtual resources have replaced physical PBX Switchboards on-site and provide a flexible solution to grow with your business requirements. iConnect’s voice solution gives the ability to make calls from anywhere should you have an internet connection.

Benefits

Telephony

Hosted PBX

Unlike a traditional onsite PBX Switchboard, which requires a large investment, ongoing maintenance and costly upgrades, iConnect’s hosted PBX is a cloud-based PBX system accessible via an IP network. We have an extensive list of features that speak to your business’s voice requirements.

Rather than being responsible for hardware, software, training, maintenance, and more, iConnect takes care of it all.

Voice Recording

Whether you need to record local or remote calls for staff training, dispute resolution, or FAIS compliance, our solution will give you complete peace of mind, scalability and online access to voice recordings. These recordings are stored on a highly-secure and redundant platform.

TMS - Reporting

The iConnect TMS (Telephone Management System) is a cloud-based solution which allows you full control of your telephone usage. Our user-friendly portal provides you with detailed reports across your whole organisation which can be searched and exported into CSV format.

Mobile Extensions (Softphone App)

As a value-added service, iConnect’s Hosted Softphone App turns your smartphone into an extension of your desk phone. Bringing all the rich features of the iConnect’s hosted PBX into the palm of your hand wherever you are. This is also available on any Windows desktop or laptop computer.

SIP Trunks

The iConnect SIP Trunk solution is designed for businesses who already have their own on-site PBX and want to benefit from our cost-saving voice solutions. Part of this solution may include porting your numbers to iConnect and managing the routing of inbound and outbound calls, or alternatively, SIP can be set for outbound calls only to benefit from iConnect’s least cost routing.

Minute Bundles

iConnect Minute Bundles offer you full control over your monthly telephony spend. Make mobile, national, and local calls at a cost-effective fixed rate. iConnect will do a comprehensive usage survey to determine your voice usage requirements. Using that information, we will propose a minute bundle to suit your business needs, which can also be upgraded, at any time.

Share the love

Share on facebook
Share on linkedin
Share on twitter
Share on tumblr
Share on whatsapp
Share on email

Voice Solutions

By delivering telephony solutions in a cloud-based environment, we offer enterprise-grade voice quality with ultimate control over costs. Requiring no hefty upfront investment. Virtual resources have replaced physical PBX Switchboards on-site and provide a flexible solution to grow with your business requirements. iConnect’s voice solution gives the ability to make calls from anywhere should you have an internet connection.

Benefits

Telephony

Hosted PBX

Unlike a traditional onsite PBX Switchboard, which requires a large investment, ongoing maintenance and costly upgrades, iConnect’s hosted PBX is a cloud-based PBX system accessible via an IP network. We have an extensive list of features that speak to your business’s voice requirements.

Rather than being responsible for hardware, software, training, maintenance, and more, iConnect takes care of it all.

Voice Recording

Whether you need to record local or remote calls for staff training, dispute resolution, or FAIS compliance, our solution will give you complete peace of mind, scalability and online access to voice recordings. These recordings are stored on a highly-secure and redundant platform.

TMS - Reporting

The iConnect TMS (Telephone Management System) is a cloud-based solution which allows you full control of your telephone usage. Our user-friendly portal provides you with detailed reports across your whole organisation which can be searched and exported into CSV format.

Mobile Extensions (Softphone App)

As a value-added service, iConnect’s Hosted Softphone App turns your smartphone into an extension of your desk phone. Bringing all the rich features of the iConnect’s hosted PBX into the palm of your hand wherever you are. This is also available on any Windows desktop or laptop computer.

SIP Trunks

The iConnect SIP Trunk solution is designed for businesses who already have their own on-site PBX and want to benefit from our cost-saving voice solutions. Part of this solution may include porting your numbers to iConnect and managing the routing of inbound and outbound calls, or alternatively, SIP can be set for outbound calls only to benefit from iConnect’s least cost routing.

Minute Bundles

iConnect Minute Bundles offer you full control over your monthly telephony spend. Make mobile, national, and local calls at a cost-effective fixed rate. iConnect will do a comprehensive usage survey to determine your voice usage requirements. Using that information, we will propose a minute bundle to suit your business needs, which can also be upgraded, at any time.

Share the love

Share on facebook
Share on linkedin
Share on twitter
Share on tumblr
Share on whatsapp
Share on email

Chat to an Expert

We understand that each business faces its own unique challenges, chat to one of our helpful consultants who will help advise on the best solution for your business needs.

ICT Assessment

If you have 10 minutes and would like to offer more valuable insights for our team to better understand all your requirements, please click the button below to complete our ICT assessment.